NCI Article Library

High-Performance HVAC Resources

Home Performance Belongs to the HVAC Industry

There’s more hype and misleading information than ever out there with regards to what constitutes “home performance.” Today, you are faced with several important issues, including what role you should play with regard to home performance. Outside of some basic...

Harvesting Summer Leads – Now Is The Time To Reap

That quiet time is just around the corner. Those days when the heat subsides, but it's not cold yet. The panic shifts from "How am I going to get all this work done?" to "We gotta sell something!" This is a great time to get caught up on the air diagnostic leads that...

Goal Setting That Works!

Goal Setting That Works! Nita Brooks, NCI Business Solutions Development Manager Goal setting is a powerful process that will allow you to take control of the direction of your future and personal development. When done properly, goal setting changes your life and...

Gas Pressure Adjustments Done Right

Whether starting up new equipment or servicing existing equipment you should never assume that the recommended gas pressure of an appliance will assure safe or adequate operation. Performance cannot be determined until combustion testing has been completed. There are...

Fresh Air Requirements

Since the ASHRAE IAQ Standard 62 has been in turmoil for over a decade, we've put together a few rules of thumb to consider when designing and testing fresh air in homes and buildings. Fresh air intake = Occupants in a building X 15 CFM To maintain an adequate...

Flush the Tech Talk

Our customers are different creatures than they were a decade ago; and they're a whole new species than what they were in the 80's. Some of us old timers remember scribbling a model number and a price on a proposal, pushing it across the table and hearing them mumble,...

Is 2014 Your Year to Shine?

Improving Your Team’s Performance through Better Processes

Introducing Performance-Based Selling

This year at HVAC Comfortech, David Richardson of Kentucky-based Richardson's Heating & Air and I gave a seminar about Performance-Based Selling. In just 90 minutes we attempted to cover what should have been a four day class. Actually we're in the process of...

Introducing NCI’s New Service Proposal

How many times in a week is your service technician placed in a situation where he or she finds a problem with a customer's system and when he approaches them with their options they're upset with the unexpected expense? You're stuck explaining options until they...

Induced Draft & Atmospheric Common Venting Interference

When an Induced Draft Appliance (Furnace, Boiler, Water Heater) is "Common Vented" with an Atmospheric Appliance, venting interference can occur. This procedure is the proper method to evaluate this situation and take all precautions to verify safety. Necessary tools...