NCI Article Library

High-Performance HVAC Resources

Link Mechanical, New Britain, CT

Chris Link, President of Link Mechanical located in New Britain, Connecticut starts the New Year as National Comfort Institute's Contractor of the Month. Among other industry leading traits, Chris was selected for his ability to adapt his company to these changing...

Limited Time for Action!

Count to five - One, Two, Three, Four, Five... That's how long it takes for the average reader to decide to read your direct mail, save it for later, or toss it. A brief moment when your postcard comes out of the mailbox and either engages them or loses them! The art...

Leaders are Mentors: 20 Tips for Creating Success in Your HVAC Business

A mentor is a trusted counselor or guide, a tutor, a coach. A mentor cares more about helping others than getting credit. A mentor seeks to make the world better through helping individuals and inspiring them to help others. In the context of helping others, a mentor...

Know Your Flue Temperatures

Whenever you're servicing or starting up heating equipment, it's important to know what discharge temperatures should be in the outlet or flue. Our industry often teaches that the lower the flue temperature, the more efficient the equipment will be. Most combustion...

Knockelmann Plumbing, Heating and Air Conditioning Covington, Kentucky

Kris Knockelmann of Knockelmann Plumbing, Heating and Air Conditioning, Covington, Kentucky has earned the NCI contractor of the month for August 2006 due to the company's excellence in Carbon Monoxide testing and diagnostics. One thing we search for when we write...

Keil Heating & Air Conditioning

According to most statistics, the majority of businesses fail during their first five years in existence. So a business that is thriving after 104 years is a rare phenomenon indeed. And under the guidance of owners Milton Baum and Barbara Keil, Keil Heating & Air...

Keep Your Techs Safe During the Summer Heat

Do you have a program in place to make sure your techs and installers protect themselves from heat exhaustion or worse in the steadily climbing summer temperatures? Here are a few tips to keep your crews healthy and productive this summer: Provide temporary cooling in...

Keep Your Retail Tackle Box Full

Advertising for new business can often be compared to fishing. We all know there are thousands of fish down there but the challenge is getting them on the hook. My buddy Mike, an avid fisherman on Lake Erie has this large tackle box where he keeps a wide variety of...

Jump On the Gift Certificate Bandwagon

Gift Certificates have become a multi-billion dollar business and HVAC contractors can benefit from this boom. So many consumers are looking for effort-free ways to give gifts. Many of them are looking to the internet to purchase gift cards and certificates. Shopping...

John’s Refrigeration, Mesa, Arizona

John's Refrigeration has served the cooling needs of the community of Mesa, Arizona since 1970. Andrew John, the company's vice president, is the Chief Airhead of the group. Andrew owns the company with his brother Steven and his Dad, Chris who is in the process of...