Everyone loves spring time! Trees are budding out, grass is beginning to get green, service trucks are out of those icy conditions and your phones are ringing off the desk with spring maintenance tune-up calls, right? No? So, what can we do to change your dynamics in...
NCI Article Library
High-Performance HVAC ResourcesArticle Categories:
Performance-Based Employee Recognition
One of the secrets to high morale, motivation and productivity within the work place is effective employee appreciation. Every employee has a need for praise & recognition - the more immediate, the better. Relying on annual performance reviews is simply not...
Multitasking – Friend or Foe?
Multitasking - Friend or Foe? Nita Brooks, NCI Business Solutions Development Manager The definition of multitasking actually originated in the computing industry. It refers to the ability of a microprocessor to process several tasks simultaneously. With the onset of...
Leadership Cements Your Future
Leadership Cements Your Future by Nita Brooks Since most HVAC contractors come from a strong technical background, it is not surprising that leadership skills are not often one of the tools in their skill set. They often consider leadership skills as secondary. That...
Goal Setting That Works!
Goal Setting That Works! Nita Brooks, NCI Business Solutions Development Manager Goal setting is a powerful process that will allow you to take control of the direction of your future and personal development. When done properly, goal setting changes your life and...
Goal Setting That Works!
Goal Setting That Works! Nita Brooks, NCI Business Solutions Development Manager Goal setting is a powerful process that will allow you to take control of the direction of your future and personal development. When done properly, goal setting changes your life and...
Empower Your Team – Turn Off Resistance and Turn On Enthusiasm!
Empower Your Team -- Turn Off Resistance and Turn on Enthusiasm! by Nita Brooks, NCI Business Solutions Development Manager When you attend a new workshop, training event, or conference, do you return to your workplace all fired up about the new ideas shared and...
Eliminating Problems Through Innovation
Eliminating Problems Through Innovation by Nita Brooks, NCI Business Solutions Development Manager Who doesn't have problems? I hear from contractors every day that they spend the majority of their time putting out fires. Wouldn't it be nice if problems solved...
Developing a Customer Referral Plan
Developing a Customer Referral Plan By Nita Brooks, NCI Business Solutions Development Manager Your company should invest in developing a good customer referral plan to reward and give incentives to your loyal customers to spread the word on your products and...
Creating Employee Motivation
Before tackling how to create employee motivation, it is important to first understand that there are basic externally motivated needs that must be met to create employee job satisfaction. In today's competitive environment, most employers understand they must provide...
Nita Brooks
Related Categories: