NCI Article Library

High-Performance HVAC Resources

Calculating Heating Energy Savings

Calculating Heating Energy Savings It is safe to say 98% of equipment in the field is underfired at factory settings, making that equipment quite inefficient. It can also be said that two-stage equipment can be even worse, especially in "low-fire" mode. To tune this...

Calculate CFM With the Air Changes Method

Some rooms present a real challenge when it comes to determining how much air to deliver. The problem is that heating or cooling load airflow requirements are sometimes very different from ventilation airflow needs. When you find yourself wrestling with this scenario,...

Does Your Business Operating System Need A Tune-up?

Does Your Business Operating System Need A Tune-up? by David Holt, NCI Director Sales & Service Leadership You may have never considered this, but the “Operating System” (programs like Microsoft’s Windows, Google’s Android, or Apple’s iOS) is actually the most...

Business Card Marketing

About 80% of all HVAC industry business cards are left blank on the back. That's a little like having a service truck with your company name on only one side. So consider adding an ad, offer, photo or promotion to the back of a batch of your business cards. The cost...

Building Surface Temperature and Your Customer’s Comfort

Building Surface Temperature and Your Customer's Comfort by David Richardson One of the primary goals of an HVAC professional is to ensure the comfort of their customers. Let's say that you have designed and installed an HVAC system that is absolutely perfect. The...

Building Relationships with a Servant Attitude

Mahatma Gandhi said, "The best way to find yourself is to lose yourself in the service of others." Servant Leadership A servant leader is one who leads with the objective to better serve others by enhancing the growth of individuals through teamwork and...

Building Air Leakage and Two-Story Cooling Problems

A common complaint Performance-Based contractors across the country have to deal with during the summer is the large temperature differences in two story homes. The second floor is typically hot and burning up, while the first floor is extremely cold. It is common for...

Bud Anderson of Bud Anderson Heating & Cooling Bentonville, AR

NCI Inc. is pleased to recognize someone great from Bentonville, Arkansas, Bud Anderson of Bud Anderson Heating and Cooling!

Brian Garno, Garno Brothers, Swartz Creek, MI

Brian Garno, of Garno Brothers serving Genesee County on the Lower Michigan Peninsula has been selected as this months NCI contractor of the month. Brian also owns and operated Balance Pro, a professional air balancing company serving South Eastern Michigan. You may...

Brand Positioning? What’s in Your Brand?

A brand is more than a name or a logo. A brand is shorthand for the total relationship a business has with its customers. This includes the product or service, the personality, the reliability, the quality, the price, and many other elements that go into making the...