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Are Maintenance Agreements Really Magic?

Are Maintenance Agreements Really Magic? by David Holt, NCI Director Sales & Service Leadership In the past 37 years working in the HVAC business, I've witnessed many owners grasping for straws, searching for the "magic wand" that will solve all of their problems....

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An Update on Quality Installation Standards

Across the industry there is increasing interest in the ACCA Quality Installation Standard and the practices it encourages to improve HVAC system design, installation and testing. Considering the low performance scores revealed by NCI testing throughout the US, it's...

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An Atmosphere of Accountability

Personal accountability increases company productivity, improves employee morale and adds to the bottom line! Everyone can relate to understanding personal accountability. Even children understand that when in violation of a rule they will receive reprimands from...

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All New CoolMaxx Total BTU Test Report Now Available

We had anticipated it would be three years before NCI graduates would be ready to include total BTU measurement in their CoolMaxx Reports. It looks like we were wrong. Because of your rapid growth in technical ability, we can't withhold it from you any longer. This...

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Albemarle Heating & Air – Charlottesville, VA

Tom Kavounas has been chosen to be November's NCT Contractor of the month. Tom hails from Charlottesville, Virginia. He originally aspired to have a solid company with 5 or 6 good employees, but today supports a staff of 80 people that produces $10 million in annual...

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Airtech HVAC Services, Greely, Colorado

Dusty Rhoades is January's NCT Contractor of the month. Yep, that's his real name. And real is what you get when you meet him, and the odds are you won't be forgetting him in the near future. When we finally tracked him down he was dodging a snow storm checking out...

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AirStar Services, Dallas, TX

Rod Rodriguez, Owner of AirStar Services located in Dallas Texas is NCI's September 2007 NCT Contractor of the Month. Rod's a notable leader who has developed a warm and strong leadership style. When we notified him of his nomination for Contractor of the Month, he...

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Airside vs. Refrigerant Performance Measurement

Airside vs. Refrigerant Performance Measurement When it comes to performance measurement and air conditioning systems, most master technicians gravitate to one of two measurement techniques. They either choose to measure the airside or the refrigerant side....

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Airside vs. Refrigerant Performance Measurement

When it comes to performance measurement of air conditioning systems, most master technicians gravitate to one of two measurement approaches: the airside or the refrigerant side. On one hand, refrigeration experts will challenge anyone who questions pressure and...

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