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Building Relationships with a Servant Attitude

  Mahatma Gandhi said, "The best way to find yourself is to lose yourself in the service of others." Servant Leadership A servant leader is one who leads with the objective to better serve others by enhancing the growth of individuals through teamwork and...

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Building Air Leakage and Two-Story Cooling Problems

A common complaint Performance-Based contractors across the country have to deal with during the summer is the large temperature differences in two story homes. The second floor is typically hot and burning up, while the first floor is extremely cold. It is common for...

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Are You Sizing Ducts and Fans Correctly?

When it comes to sizing HVAC ducts, we all have some interesting stories to share. One saying that many of us often repeat is "every duct system we ever designed worked perfectly, until the day we got our first air balancing hood." We all learned a few things that...

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Are You a Trailblazer? Then Embrace Change

Are You a Trailblazer? Then Embrace Change! By Nita Brooks, NCI Business Solutions Development Manager A trailblazer is a person who makes, does or discovers something new and makes it acceptable or popular to follow a new path. Do you have a vision of a different...

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Are Maintenance Agreements Really Magic?

Are Maintenance Agreements Really Magic? by David Holt, NCI Director Sales & Service Leadership In the past 37 years working in the HVAC business, I've witnessed many owners grasping for straws, searching for the "magic wand" that will solve all of their problems....

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9 Ways to Recession-Proof Your Company

There's a good chance you're feeling the effects of the downturn in our economy. Some have decided not to participate and are taking measures to minimize the effects on their companies. Here are some things you can do to help you stay on top: 1. Invest in Guerilla...

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10 Steps to Building a Winning Team

Building a high performance, results oriented team is a critical part of establishing a firm foundation for the future for your company; one filled with sustainable successes. Before superior results can be achieved, you must have a team committed to the objectives of...

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The HVAC Industry Needs A Return to Craftsmanship

Craftsmanship is gradually disappearing in our industry. Once upon a time, most installers and technicians took pride in their work, put a lot of effort into doing it right the first time, and created quality projects that provided comfort and value for their customers. We need to get back to that.

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