NCI Article Library

High-Performance HVAC Resources

Carbon Monoxide- When It’s Hot, It’s Hot

Two questions that come up quite often in our seminars is "why take CO or Combustion readings in summer?," and "why take diagnostic training in the spring?" The thinking is "the heating season is over and by the time we use the information from class next fall, it...

Carbon Monoxide Goes to the Amusement Park

If you've been through an NCI CO seminar, you've been taught that when performing carbon monoxide analysis on equipment, CO should be stable and that rising CO is the most dangerous of all CO patterns. On the other hand there are isolated cases where CO is not stable...

Building Surface Temperature and Your Customer’s Comfort

Building Surface Temperature and Your Customer's Comfort by David Richardson One of the primary goals of an HVAC professional is to ensure the comfort of their customers. Let's say that you have designed and installed an HVAC system that is absolutely perfect. The...

Brian Garno, Garno Brothers, Swartz Creek, MI

Brian Garno, of Garno Brothers serving Genesee County on the Lower Michigan Peninsula has been selected as this months NCI contractor of the month. Brian also owns and operated Balance Pro, a professional air balancing company serving South Eastern Michigan. You may...

Balance More Than Just the Air

Remember your first day in NCI's air balancing seminar? Most of us registered for the class thinking we were going to learn how to use a balancing hood and adjust dampers and that would be about it. By the end of the seminar your head was swimming with all the...

Are You Balancing Kitchen Exhaust Systems?

NBI Certified Balancing Contractors are beginning to lead the industry in Kitchen Exhaust System balancing. While kitchen exhaust balancing is touched on in the air balancing seminars, more specific training for commercial kitchens is covered in NCI's PerforMaxx...

Airside vs. Refrigerant Performance Measurement

Airside vs. Refrigerant Performance Measurement When it comes to performance measurement and air conditioning systems, most master technicians gravitate to one of two measurement techniques. They either choose to measure the airside or the refrigerant side....

Airside vs. Refrigerant Performance Measurement

When it comes to performance measurement of air conditioning systems, most master technicians gravitate to one of two measurement approaches: the airside or the refrigerant side. On one hand, refrigeration experts will challenge anyone who questions pressure and...

10 Tips for Providing Superior Customer Service

In most cases the person who answers your telephone is the very first contact your potential customers have with your company. Here’s 10 tips for customer service personnel to begin building a relationship with your customers from the moment the telephone first rings.