NCI Article Library

High-Performance HVAC Resources

Current Article Library Category: Air Conditioning

13 SEER – Buyer Beware?

With all the talk about 13 SEER minimum equipment and the expected impact on our industry, few of us have taken time to check out the new equipment engineering data. Many of our manufacturers, concerned about retaining their piece of the market, are introducing...

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10 Tips for Providing Superior Customer Service

In most cases the person who answers your telephone is the very first contact your potential customers have with your company. Here’s 10 tips for customer service personnel to begin building a relationship with your customers from the moment the telephone first rings.

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