NCI Article Library

High-Performance HVAC Resources

Pricing and Marketing Open Tune-Ups

Everyone loves spring time! Trees are budding out, grass is beginning to get green, service trucks are out of those icy conditions and your phones are ringing off the desk with spring maintenance tune-up calls, right? No? So, what can we do to change your dynamics in...

People Trust People

While you might receive leads from someone coming across your website or seeing your ad in the newspaper, you'll get the very best customers from your very best customers who have done business with you. To understand why, you simply need to look at the nature of your...

Modern Service for Home & Business

Congratulation's to November's NCI Contractor of the Month: Jim Glennon, President of Modern Service for Home and Business in Fort Meyers, Florida. The company has been in business since 1965, and is home to more than 85 employees. They perform most of their work in...

Mike Graham Heating & Air Conditioning, Burkburnett, TX

Mike Graham is the owner of his namesake company, Mike Graham Heating and Air Conditioning located in Burkburnett, Texas. Mike graduated from service tech to business owner 11 years ago, and now shares his days with a dozen other HVAC professionals in his company....

Limited Time for Action!

Count to five - One, Two, Three, Four, Five... That's how long it takes for the average reader to decide to read your direct mail, save it for later, or toss it. A brief moment when your postcard comes out of the mailbox and either engages them or loses them! The art...

Keep Your Retail Tackle Box Full

Advertising for new business can often be compared to fishing. We all know there are thousands of fish down there but the challenge is getting them on the hook. My buddy Mike, an avid fisherman on Lake Erie has this large tackle box where he keeps a wide variety of...

Insight Air, Phoenix, AZ

Rick Rohrbacher is the owner of Insight Air located in Phoenix Arizona. In addition to having his second daughter two weeks ago and moving into their new home two weeks from now, it's been a very busy spring at for Rick and the rest of his company. As we spoke with...

Harvesting Summer Leads – Now Is The Time To Reap

That quiet time is just around the corner. Those days when the heat subsides, but it's not cold yet. The panic shifts from "How am I going to get all this work done?" to "We gotta sell something!" This is a great time to get caught up on the air diagnostic leads that...

What is the Relationship between the Internet-of-Things and Performance-Based Contracting?

What is the Relationship between the Internet-of-Things and Performance-Based Contracting? by Mike Weil The secret of change is to focus all of your energy not fighting the old, but on building the new – Socrates One of the things I love about the HVAC Industry is its...