NCI Article Library

High-Performance HVAC Resources

Greiner Heating & Air Conditioning Inc., Dixon, CA

NCI contractor of the month, Patty Greiner of Greiner Heating and Air Conditioning, Inc.

Getting a Diagnostic Test From a Service Call

Besides the valuable information the reading provides to help resolve the service call issue, it can be a prime lead-in to selling a complete system diagnostic and potential duct renovation work. To provide your customers with air conditioning systems that perform as...

Foley Mechanical – Alexandria, VA

Dan Foley, President of Foley Mechanical, NCI Performance-Based contractor of the month.

Flush the Tech Talk

Our customers are different creatures than they were a decade ago; and they're a whole new species than what they were in the 80's. Some of us old timers remember scribbling a model number and a price on a proposal, pushing it across the table and hearing them mumble,...

FisherAir Heating & Air Conditioning Services, Brea, CA

Alan Fisher, President of FisherAir Heating and Air Conditioning Services in Brea, California, was one of the first technicians certified by the National Balancing Institute (now National Comfort Institute) in the early 1990’s. His company has kept the flame burning ever since.

Estimating Heating Equipment Size and Room CFM

Many members called our tech support line this last month as you've shifted gears to test in heating mode. A large number of the conversations have been about sizing heating equipment and how to estimate room heating airflow. So let's get back to the basics and review...

Estimating Heating Equipment Size and Airflow

An essential part of diagnostic testing is communicating your findings to your customers. Your success will be in direct proportion to your ability to help them understand the impact of system performance on their comfort, pocketbook, health and safety. Back when...

Don’t Let “Mother Nature” Control Your Summer Success and Profits!

We all love hot, humid and miserable weather in the summer because it's good for business. Unfortunately in many parts of the country that's not been the case the past few years, and for many, business just hasn't been what it should be. But should air conditioning be...

Don’t Be Victor Frankenstein

Don't Be Victor Frankenstein In 1818, Mary Shelley published Frankenstein, her best-selling horror classic about an experiment that goes horribly wrong. Swiss student, Victor Frankenstein, uncovers the secret to bringing life to that which is lifeless. In assembling...

Do Your Customers Pay With a Smile?

Collecting money is one of the least favorite tasks for a small business owner. Many contractors would rather avoid the awkwardness and just send a bill. This can really hurt cash flow, considering how much you have tied up in a typical installation. Getting your...