NCI Article Library

High-Performance HVAC Resources

If You Don’t Measure, You’re Just Guessing

If You Don't Measure, You're Just Guessing by David Holt, NCI Director Sales & Service Leadership I’m a huge college football fan. When the games begin in late August, I’m either glued to the TV or I’m visiting football stadiums around the country enjoying some...

HSER™ Season is Upon Us

HSER™ Season is Upon Us by Rob "Doc" Falke In May of 2004 we released the CSER ™ and HSER ™ procedures to NCI Members. With the success many members have enjoyed with CSER this summer, several members requested that we address HSER again this fall with additional...

How to Plot Fan Airflow

How to Plot Fan Airflow by Rob Falke To be well prepared for this new level of diagnostics, begin collecting copies of the fan data found in most installation instructions for the equipment your company installs and services. The most important diagnostic truth about...

How to Get Diagnostic Work

Nearly all systems are in need of air-side and combustion diagnostic, but getting permission to test the systems, and getting the customer to agree to pay for repairs requires more than technical genius. We asked a number of successful NCI Performance-Based...

How Does Air Balancing Save Energy?

How Does Air Balancing Save Energy? by Rob "Doc" Falke, President, NCI Air balancing is a relatively small specialty profession with less than 3,000 commercial supervisors certified by four major organizations. There are fewer than 7,000 residential balancing...

Honest Abe Wouldn’t Guess: He’d Measure

Honest Abe Wouldn't Guess: He'd Measure by David Holt The measure of a great country are the people who lead it. Each February, the United States of America celebrates the birth of our greatest -- the 16th President of the United States -- Abraham "Honest Abe" Lincoln...

Home Performance Belongs to the HVAC Industry

There’s more hype and misleading information than ever out there with regards to what constitutes “home performance.” Today, you are faced with several important issues, including what role you should play with regard to home performance. Outside of some basic...

Member of the Month – Having Passion for the Industry

August 2013 Member Spotlight

Guaranteed Comfort, Memphis, TN

Butch Conway, President of Guaranteed Comfort of Memphis, Tennessee is our choice for August NCT Contractor of the month. Butch and his wife Lynnette started the company in 1992 with Butch saddling his truck until 2001 when he finally began to dedicate all this time...