Business Management Training 101 3 hours+

These three modules are all focused on one of the most important assets in any company: your team. You’ll learn about supervising others, coaching, and finally, delegation.

Click on any of the module titles below to find out more about them:

The ABC's of Supervising Others

Do you struggle with supervising others as a workplace leader? Are you considering a new supervisory role, but not sure how to deal with the problems that comes with supervision?

Your team deserves leaders that understand how to deal with the challenges of supervising and can guide them to their best performance.

In this course, you will learn:

Adjust to a supervisor role with confidence
Critical skills to develop as a supervisor
Techniques to enhance your supervisory skills
Understanding the importance of developing relationships
Key behaviors and attitudes
Managing conflict and challenging situations

Supervising and leading others is a skill that needs to be practiced and developed. It isn’t easy, but can be one of the most rewarding tasks you will ever take on. Learn how to develop skills that will build your confidence and your team’s trust.

The following positions (roles) will benefit from attending this course:

All management positions with direct reports
New supervisors or team leaders
Those interested in a supervisory position

What you will learn from this course.

Making the transition to a supervisor role
Responsibilities of a supervisor
Key behaviors and attitudes
Communication skills
Managing conflicts and difficult situations
Setting goals and planning for success

The following resources, tools, forms, and/or downloads are included as part of this course:

The ABC’s of Supervising Others Course Manual
Quick Reference Guide

Coaching and Mentoring the Team

Are you coaching your team to become the very best they can be, meet their goals and reach their full potential in your business?

Your team represents the culture in your business. Don’t leave their growth and skill development to chance. Steer the direction of your team with coaching and mentoring that will help them achieve success and reach the company’s goals.

In this course, you will learn:

Critical coaching skills
Getting better with communications
Techniques to discover issues keeping employees from their full potential
How to set achievable goals
Principles to apply to different learning styles
The Coaching Model
Giving effective feedback
Coaching takes skills and practice. Learn how to evaluate your effectiveness as a coach and apply practical principles to help you develop as an effective coach. Watch your team develop under your guidance.

The following positions (roles) will benefit from attending this course:

Owners and all management positions with direct reports

What you will learn from this course.
Effective coaching processes
Interpersonal communication skills
Active listening skills
Critical coaching skills
An effective Coaching Model
The ingredients of good feedback
Applying the Coaching Model to problems
The following resources, tools, forms, and/or downloads are included as part of this course:
Coaching and Mentoring the Team Course Manual
Quick Reference Guide

Delegation - The Key to an Empowered Team

Do you spend the majority of your time reacting to urgent situations, with little time left over to work on developing your business?

Effective delegation is one of the most valuable skills you can master. It reduces your workload, develops employee skills and enables a responsible team to act in your behalf.

In this course, you will learn:

When and what to delegate
Different ways to delegate tasks
Choosing the right person for delegated tasks
How to use an eight-step process for effective delegation
Essential components of delegation meetings
Processes to monitor delegation

Delegating less important tasks to others will develop an empowered team and free your time to focus on more important responsibilities. Learn to become a good delegator and the entire team wins.

Who should attend?