NCI Online University Courses
From owners to office staff to field techs and everyone inbetween, the NCI Online University has something for everyone in your HVAC company – at all learning levels.
These courses are created by the team here at NCI and are focused on helping your organization succeed and grow, at your pace. If you’re just starting out, or have been in business for decades, there’s training that you will help you on your path to performance.
Advanced HVAC Technical Training
These advanced HVAC technical courses are exclusive to NCI and can not be found anywhere else. As a purchase, all courses are available 24/7 for 30 days from when the payment is processed for the student that purchased the training. Courses include a certificate of completion that can be printed or saved upon passing or finishing the course and go into your account for easy access. You can attend the course as many times as you like during the 30 days. You can start and stop the course at any time. Returning to the course, you will be asked you if you want to pick up where you left off. All courses are fully voiced-over by NCI trainers and staff, include knowledge reviews and some include downloads to assist you in your learning experience.
HVAC Business Management Training
Learn about understanding the relationships between the home and HVAC systems and connecting the dots between training, technology, and implementation. Classes cover all aspects of managing a Performance-Based Contracting™ business, tying the technical and non-technical aspects together.
HVAC Customer Service Training
Service is the key to Performance-Based Contracting™. These classes focus on best practices for your customer service team. From actively listening, dispatching, through 10 modules about how to be proactive, these courses will set your team up to serve your customers professionally and leave them with a positive experience!
