NCI Webinar Series

Webinar: Customer Enchantment – Moving Beyond Mere Satisfaction

$99.00

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Webinar Description:

Walt Disney was the master of enchantment. Who hasn’t been enchanted by a Disney movie or two? Even as adults, we spend thousands of dollars taking our children to Disney theme parks or cruises, all the while secretly having more fun than the little ones! Many boys fell deeply in love with Cinderella and most girls still believe in Prince Charming. You have to hand it to Walt Disney; he created characters and stories that go deep into our subconscious. Disney really understood human needs.

How can you become the “enchantment master” for your customers? What does it take to keep them coming back for more, year after year, and telling everyone they know about their positive experiences? During this webinar, we’ll share the keys to unlocking the magic of customer enchantment in your business.

Who should attend this webinar and how will they benefit?

Owners, Leaders and Managers will learn how to create a legacy of lifelong customers by setting your company apart with services that go way beyond what is expected.

Webinar Leader: David Holt

Includes: Customer Enchantment Scale PDF to use.

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