NCI Webinar Series
Webinar Description:
When a customer calls to get a price for a new HVAC system, do you talk more than they do?
If the answer is “yes”, you really need to attend this informative webinar. Many people in our industry think they are obligated to tell everything they know about the HVAC industry just to prove how smart they are. They think that this barrage of valuable information will translate into a feeling of trust and confidence that will lead to a sale. Sadly, just the opposite is true, most of the time.
Find out how you can improve your sales productivity by talking less and listening more
This webinar teaches you how to successfully implement the NCI Home Comfort Analysis Customer Survey, a tool that helps you better understand your customer’s indoor comfort system needs and wants. Properly customized and implemented, the Home Comfort Analysis Customer Survey is, without a doubt, the most powerful diagnostic tool in your sales toolbox.
Webinar Leader: David Holt