NCI Webinar Series
Webinar Description:
Maintenance Agreement customers are to your business what season ticket holders are to your favorite sports team – GOLD! Without those season ticket holders, most sports teams would dry up on the vine because they couldn’t really budget their money when their success relies on “walk-up” business. The same is true for your HVAC business! Having a growing base of agreement customers helps smooth out cash flow and lowers marketing costs dramatically. Plus, your repeat visits help cement the personal relationship between you and your customers leading to greater trust and higher profits.
So, what if you could get more non-agreement customers to enroll in an agreement program immediately after they have a major repair? During this webinar, we’ll discuss how using “repair rebates” can help spur on more agreement sales and grow your season ticket holder base!
WHO SHOULD ATTEND
Owners, managers, customer service reps, service technicians
BENEFITS
- Convert non-agreement customers to agreement customers
- Reduce marketing costs
- Differentiate your business
- Added value to service customers
- Grow profitable customer base
Webinar Leader: David Holt
Includes three downloads:
- Repair Rebate Implementation ideas
- Repair Rebate Program Commitment Agreements
- SPOSAL-0000 Repair Rebate