NCI Article Library

High-Performance HVAC Resources

Current Category: HVAC Service

Introducing NCI’s New Service Proposal

How many times in a week is your service technician placed in a situation where he or she finds a problem with a customer's system and when he approaches them with their options they're upset with the unexpected expense? You're stuck explaining options until they...

What is the Relationship between the Internet-of-Things and Performance-Based Contracting?

by Mike Weil

What is the Relationship between the Internet-of-Things and Performance-Based Contracting? by Mike Weil The secret of change is to focus all of your energy not fighting the old, but on building the new – Socrates One of the things I love about the HVAC Industry is its...

Insight Air, Phoenix, AZ

by National Comfort Institute, Inc.

Rick Rohrbacher is the owner of Insight Air located in Phoenix Arizona. In addition to having his second daughter two weeks ago and moving into their new home two weeks from now, it's been a very busy spring at for Rick and the rest of his company. As we spoke with...

Adjusting a Ball Valve on Intake of 90% Appliances

by Jim Davis

Adjusting a Ball Valve on Intake of 90% Appliances by Jim Davis, NCI Senior Instructor In our combustion diagnostics class, we discuss short flues on condensing equipment as causing possible venting problems. We recommend adding a plastic ball valve to the intake of...

How to Generate Leads With HeatMaxx™

by Dominick Guarino

Ok, so you've trained your techs on how to test initial system performance with HeatMaxx™. You've got the forms and the right tools. So how do you generate leads form your service calls, and just as important, how do you follow up a lead from a low-scoring HeatMaxx™...

Home Performance Belongs to the HVAC Industry

by Dominick Guarino

There’s more hype and misleading information than ever out there with regards to what constitutes “home performance.” Today, you are faced with several important issues, including what role you should play with regard to home performance. Outside of some basic...

Member of the Month – Having Passion for the Industry

by National Comfort Institute, Inc.

Having Passion for the Industry - Comfort Inc August 2013 Speaking with Comfort Incorporated owner Richard Williams and General Manager Todd Lynn quickly reveals their passion for the company and the HVAC industry. As Richard puts it, “We wake up every morning to a...

Have It Your Way: Branding Your HeatMaxx™ and CoolMaxx™ Service Upgrades

by Dominick Guarino

Since we've added the HeatMaxx and CoolMaxx programs to the new NCI air balancing training seminars, we've been excited to see so many contractors successfully implementing these services into their businesses. Many who have excelled with these programs have taken...

Generate New Work With CO & Combustion Testing

by National Comfort Institute, Inc.

In addition to keeping your customers safe and saving them money, CO and Combustion Testing can be a very lucrative source of revenue for your contracting company. One of the main benefits of testing is the repair work it generates. These repairs are offered by few of...

Gas Pressure Adjustments Done Right

by Jim Davis

Whether starting up new equipment or servicing existing equipment you should never assume that the recommended gas pressure of an appliance will assure safe or adequate operation. Performance cannot be determined until combustion testing has been completed. There are...