David Holt is Director, Business Training and Coaching for National Comfort Institute On June 21st, we officially transition from spring to summer in the northern hemisphere. According to National Oceanic and Atmospheric Administration (NOAA) weather statistics, the...
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Community Focus Creates Awesome Opportunities
by David Holt
Community Focus Creates Awesome Opportunities by David Holt, NCI Director Sales & Service Leadership How many times have you had a young baseball player come to your shop asking for donations to help support their team as they travel to a tournament? If you're...
Closing More Sales The Performance-Based Way
by David Holt
Closing More Sales The Performance-Based Way by David Holt, NCI Director Sales & Service Leadership The rapid pace of technological development means that no manufacturer can maintain a competitive edge for very long. Manufacturers develop a hot new box and,...
Breaking Down The Barriers
by Mike Weil
Member of the Month, Charlie’s Tropic Heating & Air, Charlie Marks.
Does Your Business Operating System Need A Tune-up?
by David Holt
Does Your Business Operating System Need A Tune-up? by David Holt, NCI Director Sales & Service Leadership You may have never considered this, but the “Operating System” (programs like Microsoft’s Windows, Google’s Android, or Apple’s iOS) is actually the most...
Building Surface Temperature and Your Customer’s Comfort
Building Surface Temperature and Your Customer's Comfort by David Richardson One of the primary goals of an HVAC professional is to ensure the comfort of their customers. Let's say that you have designed and installed an HVAC system that is absolutely perfect. The...
Building Air Leakage and Two-Story Cooling Problems
A common complaint Performance-Based contractors across the country have to deal with during the summer is the large temperature differences in two story homes. The second floor is typically hot and burning up, while the first floor is extremely cold. It is common for...
Are You Using the NCI System?
If you flip through your NCI Inc. Air Balancing Workbook you'll see techniques to implement testing into your service, sales, installation, and marketing. These testing and sales methods constitute the NCI Inc. system to put into practice air diagnostic testing and...
Are You a Trailblazer? Then Embrace Change
by Nita Brooks
Are You a Trailblazer? Then Embrace Change! By Nita Brooks, NCI Business Solutions Development Manager A trailblazer is a person who makes, does or discovers something new and makes it acceptable or popular to follow a new path. Do you have a vision of a different...
Airside vs. Refrigerant Performance Measurement
When it comes to performance measurement of air conditioning systems, most master technicians gravitate to one of two measurement approaches: the airside or the refrigerant side. On one hand, refrigeration experts will challenge anyone who questions pressure and...