Phil Frasier receives this month's NCI Contractor of the Month recognition. He is vice-president of Frasier's Plumbing and Heating, a family business established in 1918 by his Great Grandfather in Rhinelander, Wisconsin. The company has nearly 30 employees and...
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Current Category: Carbon Monoxide
How the Performance-Based Approach Can Make 2016 the Best Year Ever
by David Holt
How the Performance-Based Approach Can Make 2016 the Best Year Ever by David Holt, NCI Director Business Training & Coaching Will your 2016 be happy or sad? Nobody really knows what the year will bring, but one thing is for sure – you can make it happier for your...
NOX – How Does It Affect Us?
by Jim Davis
NOX - How Does It Affect Us? by Jim Davis NOX is defined as oxides of nitrogen and is the combination of NO + NO2. It starts to form in the combustion process in the hot flame zone of combustion between 2500º to 2800º, combining nitrogen in the air with oxygen. Some...
What Can Sir Isaac Newton Teach Us about Duct Renovation
What Can Sir Isaac Newton Teach Us about Duct Renovation by David Richardson When Sir Isaac Newton’s name is mentioned, many of us think of him getting hit in the head with an apple and discovering gravity. However, Newton can be credited with much more than this....
New CO and Combustion Seminar Unveiled
by Jim Davis
NCI's Carbon Monoxide and Combustion seminars have undergone a major renovation this summer. The great mind of Jim Davis has been at it again. New forms, updated procedures, improved teaching tools and reinvented learning exercises have been flowing out like CO from...
Contractor Spotlight: Lakeside Service Company
by Mike Weil
Customers Go Strong for SAFE Maintenance Plan By: Michael Weil, VP Communications & Publications Lakeside Service Company is a 31-year-old second-generation HVAC company located in Brighton, Michigan, just 40 minutes outside of Detroit. Founded by Tom Boylan, the...
Minnick’s
by National Comfort Institute, Inc.
"It's been a long, winding road, but now we're off the back roads on the highway" is how Rob Minnick describes his company's journey over the past few years. Beginning with a small business started in a garage, Minnick's now operates from a contemporary,...
Mike Graham Heating & Air Conditioning, Burkburnett, TX
by National Comfort Institute, Inc.
Mike Graham is the owner of his namesake company, Mike Graham Heating and Air Conditioning located in Burkburnett, Texas. Mike graduated from service tech to business owner 11 years ago, and now shares his days with a dozen other HVAC professionals in his company....
Member Spotlight Home Energy Experts
Member Spotlight Home Energy Experts by Steve Vannoy, NCI Technical Curriculum Manager “When can I go to work with you dad” is the question Eric Robnett remembers asking from the time he was just a little boy. Eric’s dad Lonnie founded Lonnie’s Nevada Gas Service in...
Working on Implementation: The Struggles and Successes of Performance-based Service
by Mike Weil
Working on Implementation: The Struggles and Successes of Performance-based Service by Mike Weil, NCI VP Communications & Publications In some ways, FisherAir Heating and Air Conditioning, of Brea, CA, is a very typical HVAC service company. In other ways, the...