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High-Performance HVAC Resources

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Current Category: Energy Efficiency

Calculating Heating Energy Savings

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Calculating Heating Energy Savings It is safe to say 98% of equipment in the field is underfired at factory settings, making that equipment quite inefficient. It can also be said that two-stage equipment can be even worse, especially in "low-fire" mode. To tune this...

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AFUE: Does it Represent True Performance?

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When selling heating equipment, odds are most of us are discussing rated efficiency and how much fuel our customers may save with higher rated equipment.  Much of this savings will be based on the listed AFUE (Annual Fuel Utilization Efficiency) rating of the...

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13 SEER – Buyer Beware?

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With all the talk about 13 SEER minimum equipment and the expected impact on our industry, few of us have taken time to check out the new equipment engineering data. Many of our manufacturers, concerned about retaining their piece of the market, are introducing...

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10 Tips for Providing Superior Customer Service

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In most cases the person who answers your telephone is the very first contact your potential customers have with your company. Here’s 10 tips for customer service personnel to begin building a relationship with your customers from the moment the telephone first rings.

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