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Current Category: Management

The Real Power of Teamwork

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Power of Teamwork by David Holt As difficult as it is to build a cohesive team, it’s really not that complicated. In fact, keeping it simple is critical to your success. It doesn’t matter if you run the executive staff of a multi-location company, manage a department...

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Performance-Based Employee Recognition

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One of the secrets to high morale, motivation and productivity within the work place is effective employee appreciation. Every employee has a need for praise & recognition - the more immediate, the better. Relying on annual performance reviews is simply not...

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Member Spotlight: Holt Plumbing and Heating

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Member Spotlight: Holt Plumbing and Heating by Steve Vannoy, NCI Technical Curriculum Manager From time to time we like to revisit our members to see what types of new and innovative ideas or programs they have implemented since we last checked in. This month we...

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Leadership Cements Your Future

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Leadership Cements Your Future by Nita Brooks Since most HVAC contractors come from a strong technical background, it is not surprising that leadership skills are not often one of the tools in their skill set. They often consider leadership skills as secondary. That...

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Insight Air, Phoenix, AZ

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Rick Rohrbacher is the owner of Insight Air located in Phoenix Arizona. In addition to having his second daughter two weeks ago and moving into their new home two weeks from now, it's been a very busy spring at for Rick and the rest of his company. As we spoke with...

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If You Don’t Measure, You’re Just Guessing

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If You Don't Measure, You're Just Guessing by David Holt, NCI Director Sales & Service Leadership I’m a huge college football fan. When the games begin in late August, I’m either glued to the TV or I’m visiting football stadiums around the country enjoying some...

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Goal Setting That Works!

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Goal Setting That Works! Nita Brooks, NCI Business Solutions Development Manager Goal setting is a powerful process that will allow you to take control of the direction of your future and personal development.  When done properly, goal setting changes your life and...

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